Some users are randomly getting locked out of their Apple ID accounts
Mike WuertheleWeb-based iCloud login page
Overnight, a notable portion of iCloud users were getting logged out of their accounts across all of their devices, and the only way back in was to perform a password reset.
The log-outs weren't — or aren't, it's not clear yet — happening on one particular class of device. And, if you were impacted, it's across nearly all of your devices including HomePods, Apple TV hardware, iPhone, iPad, and Mac.
One AppleInsider staffer said that whatever the cause of the issue, it impacted app-specific passwords as well.
Seems at least some of us are experiencing issues with our iCloud/Apple ID accounts where we have to reset our passwords and re-login.
— Dave Hamilton (@DaveHamilton) April 27, 2024
Anyone else?
As of April 27 at 6:43 AM, there is still no indication of an issue on the iCloud status page. It's hard to tell if the issue has settled, as the US east coast is just waking now and associated keywords on social media have been hijacked by spammers.
It doesn't appear to be an organized hack or attack. nor a mass-attempt at credential stuffing. Users aren't reporting two-factor authentication triggers or similar warnings.
We've reached out to Apple, requesting comment.
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28 Comments
Yep, it hit me. What a pain in the a$$ it was to "break into" the reset when you have many devices (Macs, iPhones, iPads, etc.) on your Apple ID. Took about 15 minutes to run around, collect everything and get a password reset in place. It will takes days before everything else that is linked to the Apple ID gets my attention for "updating your Apple ID" settings. Personally, I believe it was a forced security update by Apple to make us update our Apple ID passwords. (Yes, mine has been the same for quite some time.) It would be better, if my theory holds, that Apple provide a procedure for doing this all at once for all your devices!
Glad to read this here. Happened to me out of the blue yesterday. I gladly reset it and was wondering if anybody was trying to take my account over. But it’s all fine.
It just happened me too.
On my oldest mac.com account from 2000/2001.
Happened to me, around 7:30 or 8p CDT last night. (Good thing my wife was out because she'd have gone crazy while I was running around resetting everything on all the devices.) Thought I had it all covered but my Home App was funky this a.m. so I had to go to my Apple TV and re-enter the password there to get HomeKit to recognize my devices on my iPad. (My iPhone Home App was okay for some reason.) I checked the Apple Status page when it happened to see if there were any issues with iCloud but it reported everything was okay. Very mysterious.
Got me last night. Was more shock than anything. I had read about malware or virus circulation, phishing for icloud passwords and I was concerned. But I was watching my Apple TV and on my Macbook, got the message on both at the same time. Did the reset on the macbook, then the rest of my apple devices.